The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes
By Unknown Author.
Description
As CG CAHPS is rapidly emerging as the national standard for measuring patient experience in the ambulatory settings for both quality and business reasons The CG CAHPS Handbook is your guide to consistently deliver on what matters most - the patients and their families - in providing exceptional care and improved clinical outcomes. In this book you will read and learn about:Tactics to zero in on the core questions for the CG CAHPS composites that will impact every survey and improve resultsHow to engage and partner with the patient in their care for a true Shared Care Plan to increase compl...
ISBN(s)
1622180070, 9781622180073
